Terms and Conditions

Last updated: 1 September 2026

These Terms and Conditions apply to the Vestu mobile application, website, marketplace and related services operated by Dance and Beyond trading as Vestu ("Vestu", "we", "us" and "our"). By using Vestu, you agree to these terms.

If you have questions about these terms, contact [email protected].

1. About Vestu

Vestu is a marketplace that allows users to buy, sell and hire dance clothing, costumes, shoes and accessories. Vestu provides the platform, technology and payment flow. Unless we expressly state otherwise, Vestu is not the buyer, seller, hirer, owner or manufacturer of items listed by users.

2. Accounts

• You must provide accurate account information and keep it up to date.
• You are responsible for maintaining the confidentiality of your login details.
• You must not use another person's account without permission.
• We may suspend or close accounts that breach these terms, create risk for users, or are used unlawfully or fraudulently.

3. Age

Vestu is not directed at children under 13. Users under 18 may use Vestu only with permission and supervision from a parent or guardian. A parent or guardian is responsible for any activity carried out by a minor using Vestu.

4. Seller Responsibilities

Sellers are responsible for their listings, including the accuracy of product descriptions, photos, category, brand, condition, size, colour, stock, availability, price, delivery charge, fulfilment options, hire terms, deposits and late return fees.

Sellers must have the right to sell or hire each listed item and must not list counterfeit, unsafe, illegal, stolen, misleading or prohibited items.

5. Buyer Responsibilities

Buyers are responsible for reviewing listing details, prices, delivery charges, hire dates, deposits, late return fees and fulfilment options before placing an order. By placing an order, the buyer agrees to pay the order total and comply with the applicable sale or hire terms.

6. Sale Listings

For sale listings are intended for outright purchase. Once a sale order is confirmed, the seller must fulfil the order using the selected fulfilment method. If stock reaches zero, the item should no longer be available for purchase.

7. Hire Listings

Hire listings allow buyers to book items for a date range. A hire listing may include a minimum hire period, unavailable dates, buffer dates, a refundable deposit, a late return fee per day, delivery, collection and drop-off details.

The buyer must return hired items by the agreed return date and in the condition required by the listing and order. The seller must make hire availability, unavailable dates and return requirements clear and accurate.

8. Prices, Platform Fees And Stripe Fees

Listing prices are set by sellers. Vestu may deduct a platform fee from the transaction value. Payment processing fees may also be deducted by Stripe. Where a fee estimate is shown in the app, it is provided to help sellers understand likely payout values before listing.

Fees may vary depending on payment method, currency, Stripe pricing, refunds, disputes, chargebacks, deposits, late fees, taxes or configuration changes.

9. Payments And Payouts

Payments are processed by Stripe and Stripe Connect. Buyers may be charged through the Vestu platform. Seller payouts may be held and released after order milestones such as payment confirmation, delivery, hire completion, return confirmation or dispute resolution.

Stripe may require sellers to complete onboarding, identity checks, bank account verification or compliance steps before receiving payouts. Vestu is not responsible for delays caused by incomplete Stripe onboarding, payment checks, banking delays or Stripe restrictions.

10. Delivery, Collection And Drop Off

Sellers may offer delivery, collection, drop off, or a combination of fulfilment options. Delivery charges must be shown clearly where applicable. Buyers and sellers are responsible for cooperating to complete delivery, collection, drop off and returns using the selected order method.

11. Order Statuses

Orders may move through statuses such as pending, confirmed, shipped, delivered, returned in transit, completed, overdue, cancelled, disputed or dispute resolved. Available status actions may depend on the order type, payment state, fulfilment method and user role.

12. Cancellations And Refunds

Orders may be cancelled before the shipped stage where the app permits cancellation or where Vestu, the seller or payment processor approves cancellation. If an order is cancelled, refunds will be handled through Stripe where available and may be subject to payment processing rules, timing and deductions.

13. Deposits, Late Returns And Disputes

Hire orders may include a refundable deposit. If the item is returned on time and in good condition, the deposit may be returned to the buyer. If the item is late, damaged, missing or not returned, the seller may request to retain some or all of the deposit and may request applicable late return fees.

Buyers and sellers may raise a dispute if they disagree about delivery, collection, item condition, return status, deposits, late fees, refunds or fulfilment. Vestu may review available information and may take reasonable action, including adjusting order status, facilitating refunds, retaining deposits, releasing payouts, suspending accounts or referring parties to Stripe or other appropriate channels.

14. User Content

You must only upload content that you own or have permission to use. You grant Vestu a worldwide, royalty-free licence to host, display, store, reproduce and use listing content, photos, messages and reviews as needed to operate, promote and protect the marketplace.

You must not upload unlawful, abusive, discriminatory, misleading, infringing, private, unsafe or inappropriate content.

15. Reviews And Messaging

Reviews and messages must be honest, lawful and respectful. Users must not use messaging to harass others, avoid platform payments, send spam, share unlawful content or attempt fraud.

16. App Store And Third-Party Terms

If you download Vestu through Apple App Store or Google Play, the applicable store terms may also apply. Stripe, payment providers, hosting providers, email providers and other third-party services may have their own terms and policies.

17. Availability And Changes

We may update, suspend, withdraw or change Vestu at any time. We may also update these terms. The latest version will be posted on this page with the date it was last updated.

18. Liability

Vestu is provided on an "as is" and "as available" basis. We do not guarantee that listings are accurate, that items will meet expectations, or that the service will be uninterrupted or error-free.

Nothing in these terms excludes liability that cannot be excluded by law. To the fullest extent permitted by law, Vestu is not liable for indirect losses, loss of profit, loss of opportunity, loss of data, user disputes, item condition, failed delivery, late returns or losses caused by third-party services.

19. Termination

You may stop using Vestu at any time. We may suspend or terminate access if you breach these terms, create risk for users, misuse the platform, fail payment or verification checks, or where required by law.

20. Governing Law

These terms are governed by the laws of England and Wales. The courts of England and Wales will have jurisdiction, except where consumer protection laws give you rights to bring a claim elsewhere.

21. Contact

Dance and Beyond trading as Vestu
Email: [email protected]